Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What is the typical shipping timeframe for furniture and decor?
Standard shipping usually takes 5-7 business days. For larger furniture items requiring white-glove delivery, please allow 2-3 weeks for scheduling and transportation.
Do you offer a warranty on your home products?
Yes, all CloveCart furniture comes with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.
What is your return policy for home textiles and bedding?
We accept returns on unused and unwashed textiles within 30 days of delivery. Items must be in their original packaging to qualify for a full refund.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your package in real-time.
Are the materials used in your products eco-friendly?
CloveCart is committed to sustainability. We prioritize FSC-certified woods, organic cottons, and recycled packaging materials whenever possible to minimize our environmental footprint.
Can I cancel or modify my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, our warehouse begins processing and we may be unable to make changes before shipment.